Customer Satisfaction Survey

West Michigan Gage would appreciate it if you could take a few minutes and fill out our customer satisfaction survey. If you choose the number “1” it means you are not satisfied, whereas if you choose the number ”5” it means you are extremely satisfied. Please note that all areas of the survey are optional. The results will greatly help us to better serve you in the future.

Custom Satisfaction Survey Form

Name*

Email*

1. How was your initial contact with West Michigan Gage, Inc.?
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2. Are you satisfied with the quoting process?
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3. Was the Project Engineer helpful in meeting your needs?
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4. Are you satisfied with West Michigan Gage, Inc.'s Design?
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5. Do the designs satisfy contract intent?
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6. Was the quality of the order to your expectations?
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7. Was the appearance of the order to your satisfaction?
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8. Are you satisfied with the inspection results supplied by West Michigan Gage, Inc.?
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9. Are the inspection results complete to your requirements and easy to understand?
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10. Was the order delivered in a timely manner?
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11. Was the order packaged so as to not permit damage during delivery?
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12. Would you like to use West Michigan Gage, Inc. in the future?
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13. How would you rate our capabilities among your gage suppliers?
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14. Out of all of the gage suppliers that you use, with "1" being a supplier you would never use again, and "5" being the best supplier you currently use, what number would you give WMG?
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15. How would you rate WMG as a full service fixture supplier?
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What would you suggest to make WMG your top rated gage supplier?

What questions would you like to see on the next survey?

Do you have any comments in general you would like to make?

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